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Go to the shop#Frequently asked questions
Below are answers to some questions you may have about our products.
What are the shipping times?
Italy = Approximately 2-3 working days from the day of shipment – orders depart on Mondays and Tuesdays
Abroad = 4 to 6 working days from the day of shipment – orders depart every Monday
Abroad = 4 to 6 working days from the day of shipment – orders depart every Monday
How can I pay?
On our E-commerce you can make secure transactions with all credit cards (recommended method) and also via Paypal.
How can I make a complaint?
If the package received is in poor condition and the products appear damaged, it is necessary to accept the package from the carrier "with reservation" and therefore contact us at the email address info@arancespecialeshop.com, indicating all the relevant information and attaching photos of the products or other documents useful for the complaint.
