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Go to the shop#Frequently asked questions
Below are answers to some questions you may have about our products.
How many kilos of citrus fruits should I buy?
4 kilos = Families of 2/4 people, weekly consumption;
9 kilos = Multiple families or purchasing groups;
18 kilos = Commercial activities, purchasing groups of approximately 20 people;
27 kilos and over = Large companies, canteens, large catering, purchasing groups.
What are the shipping times?
Italy = Approximately 2-3 working days from the day of shipment – orders leave on Monday and Tuesday
Abroad = 4 to 6 working days from the day of shipment – orders leave every Monday
How should I store citrus fruits?
For optimal conservation of our Oranges, we recommend removing them from their packaging as soon as possible and placing them in a cool, ventilated container.
How long can I store citrus fruits?
By placing them on the terrace or in the refrigerator, they can be preserved for over a week.
How can I pay?
On our E-commerce you can make secure transactions with all credit cards (recommended method) and also via Paypal.
How can I make a complaint?
If the package received is in poor condition and the products appear damaged, it is necessary to accept the package from the carrier "with reservation" and therefore contact us at the email address info@arancespecialeshop.com, indicating all the relevant information and attaching photos of the products or other documents useful for the complaint.
